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How 7 Misfit Products Became One Coherent
Software Solution
Client: Eyretel, Inc. - Contact 7000 Product Suite
Contract: Bad Dad Design
Background: A London-based company
that sells recording equipment and software to call centers for quality assurance
and employee evaluation.
Problem: Eyretel offered several different
software products to itās clients. Some were developed internally and some were purchased. All were different looking and all functioned differently while sharing many of the same tasks such as audio playback. Having consistancy in the look and functionality was essential for the evolution of the product suite.
Solution: After Bad Dad Design conducted
a heuristic analysis, a new GUI was created, integrating all the products. Functionality and button placement was standardized. A comprehensive document was written to assist Eyretel developers in the recreation of the software.
Get more details. (PDF)
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Multi-functional Sales Tool
Client: Eyretel, Inc. - eQuote Pricing Generator
Contract: Bad Dad Design
Background: A London-based company that sells recording equipment and software to call centers for quality assurance and employee evaluation.
Problem: A multi-regional sales team used various methods of generating new orders. A web-based solution for a complex
set of users, regions, currencies, and products was needed to standardize price lists and manage sales leads.
Solution: After performing a heuristic analysis on current pricing solutions, Bad Dad Design wrote requirement documents,
created HTML prototypes, and invented user-interfaces to accommodate a world-wide sales force, regardless of region or currency. One interface solution
was a master price list that could be edited and saved to reflect commissions, maintenance costs, and special products. Others interfaces are described in the PDF.
Get more details. (PDF)
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Re-engineering for the Future
Client: Witness Systems - Futures Demo
Contract: Bad Dad Design
Background: Witness Systems purchases Eyretel, a competitor that sells recording equipment and software to call centers for quality assurance and employee evaluation.
Problem: The reorganized company and itās combined set of clients needed to know what products were going to be offered by Witness. There were now 13 different software products. Some of which performed the same task.
Solution: A new GUI was created by Bad Dad Design integrating a combination
of products. Brainstorming sessions were held to invent future functionality for the fully integrated software. Complex
scenarios and scripts were analyzed and turned into working demonstrations by Bad Dad Design. Active server pages were used to imitate a working product.
Get more details. (PDF)
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New Logo, Custom Colors
Client: iHire, Inc.
Contract: Bad Dad Design
Background: An employee/employer matching company with services in two dozen markets.
Problem: The website for each market uses the same database engine and interface without branding for iHire or the market.
Solution: Bad Dad Design created a logo that works for all markets. The name of the market is easily added to the logo to identify the market. The user interface was streamlined and templates were created to allow developers to quickly build additional market sites. A stylesheet was created that allows the color scheme of each market to be edited with one change in the code.
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Second To None
Client: FirstGov.gov
Contract: UserWorks Inc.
Background: FirstGov.gov is the official portal of the U.S. Government. FirstGov hired UserWorks to perform extensive heuristic evaluations and user testing on the FirstGove website to expose it's weaknesses. Bad Dad Design was hired to assist UserWorks and design a user interface that solved the problems encountered in the studies.
Problem: FirstGov.gov had many problem areas including a complicated search mechanism. The number of clicks to obtain information needed to be decreased throughout the site.
Solution: Bad Dad Design provided heuristic evaluations and conducted brainstorming sessions with UserWorks to solve interface problems. Bad Dad Design also created several hierarchial layers of design for the website.
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Forecast, Procure, Repair, and Back Order
Client: US Navy Procurement System
Contract: UserWorks Inc./Manugistics
Background: Bad Dad Design was hired by UserWorks, Inc., a human factors company, to provide user interface design support for a contract with Manugistics.
Problem: The U.S. Navy was adding functionality to a web-based procurement system. The site needed to comply with an existing graphic standards document.
Solution: Manugistics provided requirements documents, which were evaluated and translated into hi-fidelity
prototypes (HTML/JavaScript) by Bad Dad Design. The prototypes were presented to Navy personnel for design review/validation, and the finished prototypes served as an integral part of the Development Program Specification Documents.
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Multimedia CD for Executives
Client: British Oxygen Company
Contract: On-Line Communications
Background: Bad Dad Design was hired to design the user interface and create all graphics for a multi-media CD Rom.
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Think Tank Kiosk
Client: National Zoo
Contract: Visual Solutions Group
Background: Bad Dad Design was hired to design the user interface and create all graphics for a multi-media kiosk.
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